Incident Configuration

Tasks

Please note that visibility of this functionality depends on your product edition. → A task can be assigned to several task lists. → Several persons and groups can be assigned to a task. → Several al…

Updated

Tasklists

Please note that visibility of this functionality depends on your product edition. → A task list can contain several tasks. → A task list is always assigned to an organizational unit. → A to-do list…

Updated

Team management

Please note that visibility of this functionality depends on your product edition. → Only members from the same department can be in a team. → A user can only be a member of one team. → Several teams…

Updated

Information Hotline

Please see Activate Information Hotline for further details about the configuration and activation of information hotlines.

Updated

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