FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Support
- All Categories
- Mobile Apps
- FACT24 ENS+ App
- General Settings
General Settings
General Settings
Select Home
Selection of the view to be displayed when the APP starts:
- Trigger alarm (if active in profile)
- Lone worker protection (if active in profile)
- History
- Active alarms
Design and display mode
How should the individual areas be displayed:
- Map
- List view
Show taskbar
Display the bottom taskbar
Low Battery Level Notification / Battery Charge Level Limit
The limit value is given as a percentage. The value can be entered manually or predefined/overwritten via the PNA settings.
Notifications
The display of the message can be configured for each priority.
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- Find out more about alarm priority here.
What information do they want to see in the alert list?
- Title
- Message
Mute all alerts
If this option is active, the following options are grayed out and can no longer be used. All messages are muted.
Silent mode based on priorities
Selective muting can be set per priority.
«Silently ignore when setting»
If this option is active, the general mute of the operating system (on Android) will be overwritten
In the Android operating system, users are provided with the option to assign distinct notification sounds for various categories like alarms, location-related alerts, personal safety notifications, and warnings.
However, this customization does not extend to notifications related to battery status and network connectivity. In this context, "network" refers to notifications that indicate whether your device is connected to the internet or other networks.
On the iOS platform, the approach to notification sounds is more uniform. The sound chosen for general notifications applies universally across all notification types.
This means that while assigning separate sounds for battery or network notifications isn't part of iOS's customization options, there's a consistent auditory experience for all alerts.
Triggering Service
In Settings / TriggerIng Services, the lockscreen alarm and a Bluetooth button can be "taught".
Lockscreen Alarm
The following options are available as trigger settings in the mobile app:
- Define a lockscreen alarm
From a list of available alarms, an alarm can be selected, which can be triggered in the lockscreen. (Android)
Time to trigger the alarm
Specifies the delay time that the APP waits for confirmation from the user to start the alarm. This is to avoid unintentional false alarms.
Connect a Bluetooth button
The Blukii button assigned in the APP profile must be pressed so that the APP can identify and connect it.
The found beacon can be selected and is now connected as an external alarm trigger.
The active connection is indicated by the Bluetooth icon, now colored green.
- Show alarm category filter
- Decide whether it should be possible to filter alarms on the trigger screen by their assigned category