FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Support
- All Categories
- FACT24 ENS+
- FACT24 ENS+ External API (REST) – Functionality Scope
- External API (REST) – Functionality Scope
External API (REST) – Functionality Scope
- Person Management
- Create persons
- Update key information and devices
- Request list of existing persons based on their employee number
- Delete persons
- Group Management
- Create groups
- Update group members (overwrite, add, and remove)
- Get list of groups or specific groups based on group ID
- Delete groups
- Alarm settings management
- Get list of assigned groups for a specific alarm
- Update the list of assigned groups
- Qualification Management
- Create qualifications
- Update qualifications
- Assign qualifications to person
- Delete qualifications
- Triggering alarms
- Trigger a specific alarm via API:
- Set the message
- Add attachment to the message
- Add persons and groups or replace pre-configured persons and groups
- Add persons which are not present in the system to the alarm audience
- Use FACT24 ENS+ as messaging backend for “Custom notifications”
- Use to notify persons which are not present in the system via SMS, phone, and email devices.
- Set message, define persons, ask for confirmation,
- Notification will be visible in the alarm report, named “GENERIC_API_ALARM”
- Get all triggered alarms or limit to specific period
- Get status details per person for one specific triggered alarm
- Trigger a specific alarm via API: