FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
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Whitelists
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Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
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Locations
Working with incidents and alarms
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Support
- All Categories
- FACT24 ENS+
- Configuration
- Quickstarts
- SMS Quickstarts
SMS Quickstarts
Updated by Fannie Mahlmann
SMS Quickstarts
- Configuring an SMS Interface
On the interface page of the Connectivity Hub, users can view their available SMS phone numbers. Principals cannot modify SMS interfaces here, as these SMS numbers need to be ordered by F24 from a provider called Twilio and can only be configured by a Super-Admin user in the Connectivity Hub. One SMS phone number consumes three credits. - Creating an SMS Quickstart
The next step is to create an SMS quickstart using the Rule Maker. Select SMS from the Quickstart Type dropdown and select the corresponding SMS recipient you have just created. Name your rule, and select the ENS+ alarm you wish to trigger using this rule. You can then select whether you want to attach a message template to this rule. Lastly, you can select from the following elements of the SMS to define your rule conditions: From and Text. You can add multiple rulesets with the operators OR as well as AND for nested rule processing.
Upon creation of a rule, you can test it out using the Dry Run functionality on the Ruleset page, and when everything works fine, you have successfully set up an SMS quickstart to trigger ENS+ alarms!