Table of Contents

App Version 3.20

Anita Wilknitz Updated by Anita Wilknitz

Improvements for all FACT24 Editions: (available from 20.05.2025)

Providing location information at confirmation

Administrators collecting confirmations from alerted individuals now have access to their real-time location - enhancing situational awareness and response coordination.

If it is configured in the Alarm settings (Feedback page/Location feedback), then the mobile app gathers and sends GPS location information when giving any feedback to an alarm, whether it is positive/neutral/negative or time confirmation.

To enable this functionality, users must activate location sharing in the app settings.

If GPS tracking is disabled in the settings, then the app doesn't send location feedback.

Pop-Up

Settings

Location Settings

Once enabled, the location of each confirming person is automatically included in the alarm report available in the portal.

Dark Mode

Our App now supports automatic switching between light and dark mode.

This enhancement ensures a more personalized and comfortable user experience - day or night.

To do this, go to the gerneral settings of the app and select Application Theme:

- Use the system's theme: Whether your operating system is set to light or dark appearance, the app will seamlessly adapt to match

- Light theme

- Dark theme

Dark theme selected

Light theme selected

Benefits of Dark Mode:

  • Reduces eye strain in low-light environments
  • May support better sleep and overall eye health
  • Can improve focus and minimize distractions for some users
  • Offers a sleek and visually appealing interface

Centrally Managed App Configuration

The app has been enhanced to support centralized configuration by administrators:

  • Profiles now include app configuration data, allowing settings to be controlled centrally.
  • When a profile is assigned to a person and the “Allow person to change mobile behaviour settings” option is disabled, all app settings are governed by the profile.

Launch forms

We’ve introduced filter, sort, and list/thumbnail view options for the launch forms in the app – just like you’re used to on the Trigger Alarm page:

  • Filter options for more precise selection
  • Sorting by various criteria
  • Switchable list and thumbnail views

Personal data modification via mobile

Users can now modify their personal data directly via the "Your account" section in the mobile app.

However, only the data fields enabled on the Portal under "Edit rights of personal data" will be editable.

Improved Alarm Sound Volume

The alarm notification sound has been increased on both iOS and Android, ensuring alarms are clearly audible.

Alarm Confirmation After Phone Reactivation

It is now possible to confirm an alarm even if the phone was turned off when the alarm was triggered, as long as the phone is turned back on within the validity period of the alarm and the alarm is received by the app.

How did we do?

App Version 3.17

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