Portal Version 3.14

Portal Version 3.13

Portal Version 3.12

Portal Version 3.11

Portal Version 3.10

Portal Version 3.9

Portal Version 3.8

Portal Version 3.7

Portal Version 3.6

Portal Version 3.5

Portal Version 3.4

Portal Version 3.3

Portal Version 3.0

Portal Version 3.2

Accessing the cloud portal

Finding your way around

Dictionary

Creating your organizational structure

Managing ENS+ users

File manager

Categories

Download Center

Caller IDs

Address registry

Your Account

Two-factor authentication (2FA)

Visualizer

Activate Information Hotline

News feed

Activate and stop alarm

Launch Forms - Trigger

Ad hoc alarm

Alarm monitor

Chat

Phone Conference

Video Conference

Surveys

Alarm Report

Hotline Report

Alarm statistics

Survey Reports

Lone worker dashboard

Profile Settings for Loneworking

Lone worker Report

Media Gateway setup for the ENS+ Cloud portal

Media Gateway Alarm Report

Guard Protection Report

Telekom Settings Cloud of Things Narrow Band Interface

MS Teams Bot

Web login for persons

External API (REST) – Functionality Scope

New functions through FACT24 CIM release V.24.02

New functions through FACT24 CIM release V.24.01

New functions through FACT24 CIM release V.23.02

New functions through FACT24 CIM release V.23.01

FACT24 CIM starter - crucial steps

Edition FACT24 CIM essential

Edition FACT24 CIM advanced

Introduction

About Start Page

Admin workspace

The FACT24 CIM Roles

Navigation

Search

Levels

Contacts

Locations

About Incident workspace

Edit the incident map

Register new incident

FACT24 Alarms

Incident Boards

The Case Manager

Task Manager

Action Cards

Functions of Action Cards

Pre-defined Action Cards

Running Log

Full log

Reports in CIM

Access reports

Incident Statistics in CIM

File archive

Report templates

Meeting templates

How to trigger a preconfigured alarm

How to trigger an ad hoc alarm

How to set up an alarm