Table of Contents

Connectivity Hub

Accessing the Connectivity Hub via the App-Switch in FACT24 ENS+  

The Connectivity Hub is available to Principal and Auditor Users on FACT24 ENS+, via the App-Switch in the top left.

In the 'user management', you can select under 'Role assignment' whether the user should have read only or write access to the Connectivity Hub.  

Principal User View     

Homepage

When the user logs in to the Connectivity Hub as a ‘Principal’, they are redirected to a home page where they can view the most frequently triggered rules and some usage statistics.

There are various navigation buttons on the left, through which the user can configure and test rules.

Rulesets

Click on the first icon below the homepage icon to access the list of all rules.

Here, the user can filter the list of rules according to various criteria.

Using the buttons to the left, the user can view, edit, duplicate or delete a rule (in that order).

The play button in the ‘Dry Run’ column is used to check whether the rule triggers the desired alarm as configured. 

Rule Maker

There are two ways to create a new ruleset:

  1. Via “Add New Rule” in the list of rulesets, or
  1. Via the + icon in the navigation bar

Here, the users can choose between different types (Email, SMS, REST & VDS) and select recipients from the list.

Give the rule settings a name and set them to Active.

Now select a FACT24 ENS+ alarm that will be triggered as soon as the rule set is met.

To trigger an FACT24 ENS+ alarm via the Connectivity Hub, the ‘API Connection’ channel must be enabled in FACT24 ENS+.  

Message Templates

The Mail icon in the navigation bar takes the user to the ‘Message Templates’ page.

Here, the user can create predefined message templates, using placeholders to create a custom message that overrides the FACT24 ENS+ alarm text, thereby indicating that this alarm was triggered via the Connectivity Hub.

The user can create, edit and delete message templates, and attach them to a ruleset to ensure that the message template is used as the alarmtext whenever a quickstart is triggered.

The user can add formatting to the message template to make the alarm message more personalised and noticeable.

To ensure that the configured Message Templates replace the alarmtext upon triggering a quickstart, the ‘ Allow user to edit message before start an alarm’ setting has to be turned On in FACT24 ENS+ (Alarm Message > Settings).

Interfaces

The last icon in the navigation bar takes the user to the Interfaces Page. 

Here, the user can monitor the available credits, and the list of configured interfaces.

Connectivity Hub credits can be configured in FACT24 ENS+.

Instructions on how to create new interfaces can be found in the dedicated sections for:

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