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Create your first alarm in 5 steps

Fannie Mahlmann Updated by Fannie Mahlmann

Create your first alarm in 5 steps

Precondition:
You have successfully logged in to the ENS+ web interface and
- already have a record of personal data in your system
- have already configured at least 1 group with this personal data
- were able to navigate to the ‘Alarms’ area via the sidebar navigation
- can see the alarms that have already been configured in the alarm list

We recommend a test configuration and will be happy to guide you through the individual configuration steps in just a few steps.
Only a basic configuration is used as an example.

 

We recommend a test configuration and will be happy to guide you through the individual configuration steps in just a few steps.

Only a basic configuration is used as an example.

In the alarm list displayed: CLICK on the button highlighted in blue: „New Alarm“

  1. Start with the Basic Settings:
  • SET ‘Enable Alarm’ to OFF
  • SELECT:
    • „Name": suitable for your scenario
    • „Organizational unit": assignment of the alarm
    • „Category": helps to filter your alarms in the overview
    • „Period of validity": default setting :60min
    • „Alarm Priority": default setting: 5
  • SELECT at least 1 ‘Launch Media’:
    • „Telephone": Triggering via telephone
    • „Web": Triggering via web interface
    • „Application": Triggering via the ENS+ app
  1. Audience & Channels:
  • SET the "Alarm type": Additional guidance provided via the ! -symbol
  • ASSIGN the alarm either to:
    • a person / persons or
    • a group / groups or
    • both
  1. ENTER your text directly underneath ‘General Message’
  • „Individual channel based messages": with different text on medium x
  • „Message Settings": further options for customization

++ THE ALARM IS NOW OPERATIONAL IF THE ‘Activate alarm’ SWITCH IS SET TO ON ++

  1. Feedback & Escalation (optional)
    We recommend configuring confirmation/acknowledgement as standard.
  1. Report (optional)
    We recommend configuring the receipt of an alarm report by default.
  • SET the confirmation to „ON“.

Further information you’ll find here: helpplus.fact24.com_alarms

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Sample configuration for training purposes

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