FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
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Portal Version 3.2
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App Version 3.15
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FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
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Edition FACT24 CIM essential
Edition FACT24 CIM advanced
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- All Categories
- FACT24 ENS+
- Configuration
- Alarm configuration
- Launch Forms - Configuration
Launch Forms - Configuration
Updated by corinna.hammerstingl@f24.com
Configuration of Launch forms
General Note
Launch forms are used when you have multiple alarms and you want to choose the right alarm at the time of a crisis/emergency based on pre-configured questions. In addition, the alarm message can be composed of static and dynamic text, where the later is based on the responses to these questions.
How to configure a Launch Form?
1. Go to the Alarm Configuration section. The screen will appear as given below. Click on LAUNCH FORMS.
2. Once LAUNCH FORMS is open, you will be directed to the below screen.
3. Click on +New form to get started.
Basic settings
1. To start, fill in the details of the Basic Settings page. Select a name and the organizational unit. Please note that you can then only select alarms of this and subordinate organizational units as part of this launch form. In addition, you can but don't have to fill in the category and the description.
2. Click on save to continue.You will be directed to define a default alarm and the questions.
Default Alarm
If in the following no question is set as "alarm-defining" or it is not answered by the user when he triggers the alarm, then this alarm will be triggered. Select the organizational unit and the alarm you want to add here.
Question Configuration
Click on Add question. Here you can configure a set of questions and response options via Add option. Select the response type that fits your requirements:
- Dropdown- Here you can configure a set of options that the alarm triggering user or person can select from for the question via Add option.
Based on the answers you can also directly select alarm recipients within the launch form module.
- Free text-This allows the user to write down any answer during the alarm trigger.
The image below shows how it looks like in the alarm cockpit section.
For the Dropdown response type, if you choose Set as alarm defining question for a question, the user's answer to this question will define the particular alarm that will be triggered. Note that only one question can be set as alarm defining question to avoid conflicting responses.
Mandatory*- will define that this question is compulsory to answer.
In total, you can add up to 8 questions.
Message configuration
In this section, you can create your message with fix and variable elements.
Drag the tab from right table stating the Answer to.... and drop it in the left table to add the question responses as variable text parts.
Message written in the left table will be your alarming message that reaches the alarm audience.
For example- {{ANSWER_QUESTION1}} will be replaced by the answer/option the individual/person gives.
Click on Save to save your LAUNCH FORM.
The LAUNCH FORMS Section will now have the form you just created. You can View, Edit or Delete the form along the left side of the form.