FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Support
- All Categories
- FACT24 CIM
- Release Notes
- New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.02
Updated by Louisa Aman
We are happy to announce improvements with the following new features concerning FACT24 CIM. To provide you with a better overview, we have set up this article to give you a detailed description of the updates with screenshots. These functionalities will be available to you from 8th of November 2023 on.
- Updated Map
The updated Map in our application now uses HereMap instead of OpenStreetMap, allowing users to search for addresses and named places, pinpoint log entries, generate incident map snapshots in text editors and toggle text descriptions linked to symbols and drawings.
- Map: Individual Drawings and Symbols
In addition to being able to locate an object/ a location with a pin in the map, you can now also add relevant drawings and other symbols. This information (from all locations) will be selectable as a map layer in the CIM incident map.
- Incident Group View
The new board function enables you to display log entries and map pins/drawings from multiple incidents in a single view.
- Running Log
It is now possible to move individual or multiple log entries between incidents in one operation.
Furthermore, automatic record-keeping in the running log is possible when closing/re-opening an incident.
- Incidents: Advanced search functionalities
The enhanced advanced search functionality now allows you to search based on new criteria, including incident locations.
Other News
FACT24 CIM is now available in Norwegian language.