FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Support
- All Categories
- FACT24 ENS+
- Release Notes
- Portal Version 3.15
Portal Version 3.15
Updated by Anita Wilknitz
Release Notes Portal Version 3.15.0 (available from Oct 15th 2024 on)
Improvements for all FACT24 Editions:
- Alarm Audience Selection for Launch Forms (Add-on)
You can now select alarm recipients dynamically based on answers to questions within the launch form module:
Read detailed description in Launch Form Article
Improvements from FACT24 ENS+ advanced:
- Feedback Modification During Active Alarms
Alarm recipients can now change their feedback while the alarm is still running.
This is helpful, for example, if your specified arrival time at the location changes again due to a traffic jam or similar.
To do this, the “Allow initial feedback to be changed” checkbox must be set in the alarm.
This functionality is available for the following:
- Feedback Types: Time to Location, Quick Feedback and Survey Confirmation
- Alarm types: Parallel, Channel-based, and Device-based alarms
In the alarm monitor, you can also display the people who have changed their feedback again separately. To do this, click on “Show only changed responses”.
Read detailed description in the feedback article
- Multilingual Alarms
An alarm can now be created in up to 5 languages.
For example, people who have specified English as the language will then receive an English alarm message with an English subject and attachment, while Spanish people will receive the message in Spanish if they have configured this in the alarm.
To do this, click on the “Extended settings” tab in the alarm.
A default language is also stored in the alarm. If a person has not specified a language or has specified a language other than the languages specified in the alarm, the alarm message will still be sent to the person in the default language.
Read detailed description in the alarm article
- Organizational Unit Migration
Organizational units and related entities can now be moved within the system.
To change the organizational unit, this setting must be activated in the account by your F24 administrator. Contact Support here