FACT24 ENS+
Release Notes
Portal Version 3.17
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.16
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Support
- All Categories
- FACT24 ENS+
- Release Notes
- Portal Version 3.17
Portal Version 3.17
Updated by Anita Wilknitz
Release Notes Portal Version 3.17.0 (available from Dec 10th 2024 on)
Improvements for all FACT24 Editions:
- Edit group members just for one alarm triggering
When triggering an alarm in the alarm cockpit, you can edit the alarm again before sending it.
A new window will then open. In this window, you can now click on the 'Group assignment' tab in order to edit group members of static groups just for one alarm triggering.
- Option to customize SMS sender ID per alarm
In the alarm configuration in the “Audience & Channels” tab, you now have the option of customize the SMS sender ID for this alarm.
If there is not set an SMS sender ID, the account sender ID will be used.
- Send alarm report to person who triggered the alarm
In the alarm configuration, you can now select in the 'Report' tab that the report should be sent to the person who triggers the alarm without having to enter their e-mail address again in the field below.
- Assign a group directly to an alarm from the group configuration
You can now assign an alarm directly to the group in the group configuration.
- New filters in alarm overview
In the alarm overview you can now also:
- search by emergency number and
- filter to show only active or only inactive alarms
- Alarm message added to export file:
In the alarm report, the first 150 characters of the alarm message are now also added to the exported csv file.
- Filter-based groups:
The total number of matching persons is now also displayed in the filter-based groups.
You can always load the group members again and see when it was last calculated so that the number is always up to date, even if something has changed in the persons so that they no longer fit under this filter-based group.