FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Support
- All Categories
- FACT24 ENS+
- Configuration
- Quickstarts
- E-Mail Quickstarts
E-Mail Quickstarts
Updated by Fannie Mahlmann
E-Mail Quickstarts
- Configuring an E-mail Interface
On the interface page of the Connectivity Hub, users can create new email recipients for one credit each. An email recipient consists of three components, your custom e-mail address, a randomly generated text and the domain ‘@f24-alarming.com’. Upon entering the user’s desired E-mail address, the user can click on the Update Random ID button to change the randomly generated text which acts as a suffix to the user’s entry. This is done to prevent multiple customers having duplicate E-mail addresses and the risk of one customer triggering another customer’s alarms, as each E-mail address will be unique.
- Creating an E-mail Quickstart
The next step after creating an E-mail recipient is to create an E-mail quickstart using the Rule Maker. Select E-mail from the Quickstart Type dropdown and select the corresponding E-mail recipient you have just created. Name your rule, and select the ENS+ alarm you wish to trigger using this rule. You can then select whether you want to attach a message template to this rule. Lastly, you can select from the following elements of the e-mail to define your rule conditions: From, Subject, Text. You can add multiple rulesets with the operators OR as well as AND for nested rule processing.
Upon creation of a rule, you can test it out using the Dry Run functionality on the Ruleset page, and when everything works fine, you have successfully set up an E-mail quickstart to trigger ENS+ alarms!