FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Support
- All Categories
- FACT24 ENS+
- Configuration
- Persons & Groups
- Qualifications
Qualifications
Updated by corinna.hammerstingl@f24.com
→ A qualification can be assigned to more than one person.
→ A person is always assigned one or no qualification.
→ A qualification can be used in several alarms.
→ Several qualifications can be assigned to one alarm.
Settings
- Name: A unique name must be assigned to the qualifications. It is recommended that you use a meaningful name so that when you later select qualifications, you can clearly see which qualification is involved.
- Global: With the global switch, qualifications can be made available to all organizational units at «On». The selection of the organizational unit is then hidden.
- Organizational unit: If the qualificaton was not marked as «Global», the selection of the organizational unit is available. The qualification is then only available within the selected organizational unit.
- Selection of persons: Once a qualification has been created, you can check and configure which persons are assigned to the respective qualification. The assignment of the qualification is also available directly in the person configuration.
Qualifications are needed to be able to use a qualification-based confirmation in the alarms. The created qualification can then be selected via a drop-down menu within the qualification-based confirmation. So only persons with the required qualification(s) will be alarmed and counted to reach the alarm goal.