FACT24 ENS+
Release Notes
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
Support
Video Guides
- All Categories
- FACT24 ENS+
- Setup
- Two-factor authentication (2FA)
Two-factor authentication (2FA)
Updated
by Anita Wilknitz
To further increase the security of your accounts and personal data, we recommend using two-factor authentication (2FA).
With 2FA, we add an additional layer of protection that goes beyond the traditional password.
What is 2FA?
2FA is a security measure that combines two different methods to confirm your identity.
In addition to your password, you need a second factor, such as a code sent to your cell phone.
Why 2FA?
Using 2FA offers you several advantages:
- Increased security: even if your password is compromised, the additional authentication step prevents unauthorized access to your account.
- Fraud protection: 2FA helps to detect and prevent fraudulent activity.
How does 2FA work?
- Login: Log in as usual with your username and password.
- Additional step: Enter the unique code that is sent to your cell phone.
- Access: After entering the code, you will be granted access to your account.
What do you need to do?
To activate 2FA for your organization, the following steps are necessary:
- Log in to your account.
- Make sure that the correct mobile phone number is stored for all users. Please enter the phone number in the so-called canonical format (example +491711111111).
- You can activate 2FA for each user in the user administration.
- You can log out immediately after switching over. It takes approx. 5-10 minutes until the 2FA is active on our systems and, if you log out again, you can only log in using 2FA.
- Please note that, depending on the integration, it is generally not possible to activate 2FA for service users.
SSO authentication
Depending on the edition you have booked, we also support the option of authentication via your authentication service using the SAML protocol. SAML enables single sign-on (SSO) technology.