FACT24 ENS+
Release Notes
Portal Version 3.23
Portal Version 3.22
Portal Version 3.21
Portal Version 3.20
Portal Version 3.19
Portal Version 3.18
Portal Version 3.17
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Managing ENS+ users
Creating your organizational structure
Caller IDs
Address registry
Categories
Dictionary
File manager
Download Center
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Alarm Templates
Alarm Flow
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Microsoft Teams Bot
Web login for persons
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
FACT24 ENS+ External API (REST) – Functionality Scope
Synchronisation
Migration to ENS+
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.25.02
New functions through FACT24 CIM release V.25.01
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Risk Analysis
Mobile App (FACT24 ENS+ and CIM)
App Releases
App Version 3.22
App Version 3.21
App Version 3.20
App Version 3.17
App Version 3.16
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Download & Basics
FACT24 ENS+ App Section
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM App Section
Support
Table of Contents
- All Categories
- FACT24 ENS+
- Loneworking
- Profile Settings for Loneworking
Profile Settings for Loneworking
Please first read the article on Profiles for a more general understanding of the concept of profiles. The tab for Lone worker protection settings in the profile configuration will only be visible if your product package includes the loneworking module.
Lone worker protection settings
- Vigiliance Control alarm (“dead man function”): This option allows pro-active employee protection. Employees must pro-actively extend their lone working time at regular intervals. Depending on the configuration, the terminal transmits between 1-3 repetitions to the participants. Furthermore, the interval between the repetitions can be set.
- Lone worker mode: This function generally switches the lone working mode on or off.
- BG mode: Activates presets and features for the PNA solution certified in the further process.
- Lone worker mode standard: This function starts the lone worker mode via location detection. If a Blue-tooth beacon is available, this loca-tion information is used. If this is not available, the GPS data will be trans-mitted. The stand-alone operation is active for 24 hours in accordance with the BG guidelines.
- Start Lone working via NFC Detection: This function starts the PNA mode via NFC tag location detection.
- Homebase: This function enables the check of the starting point and return location via NFC tag.
- Start localisation: NFC tag that is entered as homebase and allows the logon to the PNEZ.
- Finish localisation: NFC tag entered as return point. Logging out of the PNEZ is only possible here.
- Manual stop on time elapsed warning: This option is available for the PNA mode »NFC Tag«. If this option is set, a user can also end the standalone work manually and does not necessarily have to log off via the NFC tag.
- Start lone worker with manual detection: This mode allows users to manually enter a place name. Lone work is set to one hour by default.
- Vigiliance Control alarm: This option allows pro-active employee protection. Employees must pro-actively ex-tend their alone work time at regular intervals. Depending on the configuration, the terminal transmits between 1-3 repetitions to the participants. Furthermore, the in-terval between the repetitions can be set.
- Earphone cable pulled alarm: The loss alarm can be activated if the smartphone has a headphone plug (jack) or an adapter plug (USB-C > jack). The loss alarm can be triggered by unplugging or pull-ing the smartphone from the headphones, or another device connected via the headphone jack.
- React on charger: If this function is activated, the lone work is terminated as soon as the terminal is charging.
- Location information (Beacons, GPS): This function generally enables the function that location information is transmitted via beacon, WLAN access point or GPS in the case of an alarm. Only the location in-formation with the highest priority is forwarded. The priority of the location infor-mation is BLE Beacon, WLAN Access Point and GPS.
- Timeout: After this time, the tracking of a person will be terminated, even if the lone work event has not been terminated in the PNEZ Dashboard.
- Send always GPS information: This function allows the current GPS information to be sent with each alarm.
- No movement alarm: This defines how long the smartphone can be in an idle position before an alarm is sent.
- Man-down alarm: The man-down alarm detects the posture of the end device and triggers an alarm when the set trigger angle is exceeded. To prevent false alarms, a detection time and a pre-alarm can be set up. No alarm is triggered within these times.
→ Selection of trigger angle in degrees - for position alarm
→ Seconds - detection time (0-60 seconds)
→ Seconds - pre-alarm time (0-60 seconds) - Pause Sensor detection: The pause sensor detection enables the pause function. As soon as a pre-alarm is pending, the user has the option to stop the alarm and pause all sensors for the time set here.
- Play tone for rescue team: It is possible that the terminal activates a locating tone after the alarm is triggered. To ensure that the tone can only be switched off by authorised employees, it is se-cured with a PIN.
- Periodic monitoring: If this option is active, the user will be monitored periodically. A monitoring time be-tween 5 and 60 minutes can be selected.
Important note: The system takes the configured value for monitoring and divides it by four. If, for example, monitoring of 8 minutes is set, the first PIN monitoring al-ready takes place after 2 minutes. If this fails, the user is informed that a technical alarm will be triggered unless he enters the reception area within the specified time.- Technical alarm: The technical alarm is started when monitoring is not given, or the battery status is below the defined threshold. A so-called system alarm must be selected. For this purpose, the checkbox for system alarms must be set for at least one alarm under the Triggering item within the selected department/organisational unit.
- Include battery level: This function activates the monitoring of the battery status. If it falls below the value set here, an alarm is triggered. In addition, when the lone worker mode is activated, warning messages are displayed if the indicator is below or close to the threshold value.
- Confirmation call: To avoid false alarms, the system supports the possibility of calling the subscriber again after an alarm message has been transmitted in the case of an unintentional alarm, in order to give the subscriber a last opportunity to avert a possible false alarm. The language and the content of the confirmation call can be freely defined.
- Homebase: This function enables the check of the starting point and return location via NFC tag.