Table of Contents

Profiles

corinna.hammerstingl@f24.com Updated by corinna.hammerstingl@f24.com

Overview

The following general information on the (app) profiles should be noted:

→ An app profile is always assigned to an organizational unit.

→ A person can only be assigned to one app profile at a time.

→ Only one app profile can also be assigned to a global person, but this can be the app profile of any organizational unit.

The profiles are used to configure the mobile app as well as the PC client users.

A profile is divided into six different subareas:

- Basic Settings

- Launch Settings

- Group Assignment

- Lone Working

- Emergency Plans

- Desktop Client

Settings

Please note that the availability of some of these settings depends on your selected product edition.

Basic Settings

In this area, you can define which persons may trigger which alarms. If a person should only receive alarms, you don't have to use an app profile.

  • Name: A unique name must be assigned to the profiles. Here it is recommended to use a meaningful name so that when selecting the profiles later it is clearly visible which profile it is.
  • Organizational unit: There is a fixed assignment to an organizational unit, which cannot be changed later.
  • Default profile: You can set one default profile per organizational unit. If a new person is configured via an automated import via REST API or SSO, or via self-checkin, it wil automatically assigned to this default profile. Note: this won't be the case if a person is manually configured in the portal.

General Settings

  • Allow people to change personal data: Allow people to change their personal data in the app.
  • Charging status changes availability of a person: The status of a person is set to »not available« when charging. The prerequisite is that the person does not fall below the minimum number of participants in his group 

Localization settings

  • Localization source selection: Define which data sources shall be taken into account to localize persons logged into the mobile app, for both alarming and loneworking. WIFI is only relevant for location sharing initiated by the person herself, while GPS and Beacon information are also used to determine if a person should receive an alarm based on her location. Please note that your selection determines which options the persons sees on her mobile app. A person can still decide on her device locally, whether or not she would like the specific location data to be shared.
Please also note that it could happen that you still see other data on the alarm monitor from older apps or if loneworking with that source is currently being used.

Launch Settings

-          Alarms

Within this configuration, up to 20 alarms can be assigned to the alarm profile. For an alarm to be selectable, the checkbox "App Launching" must be set under the item «Launch» within the alarm configuration.

Quick start: A quick start alarm can be triggered directly via the App interface. In this case the current location information is always sent. If there is more than one loca-tion information available, the location information with the highest priority will al-ways be transmitted. The priorities for the quick start alarm are 1. BLE beacon, 2. WLAN access point, 3. GPS information.

  • Send last known Beacon/Wifi: If this option is activated, the last known location information of a BLE Beacon or WLAN Access Point is always sent, if no live data is available when the alarm is triggered.
  • Groups that can be added to the alarm audience: This function allows you to allow the app user to customise the groups before an alarm is triggered. Important: In the settings of an alarm, you must confirm that the group may be edited before the alarm starts.

Personal protection settings

  • Personal protection with scanning for current location (Personal protection 1): When this alarm is initiated (either via Bluetooth button or directly from the mobile app), the mobile app will first screen for current location information before the alarm is actually triggered.  
  • Personal protection with last known location (Personal protection 2): When this alarm is initiated (either via Bluetooth button or directly from the mobile app), the last location that was registered by the mobile app will be sent. This results in faster trigger time, but potentially in less recent location information.  
TIP: It is recommended to select only one of the two options, otherwise double alarms may occur. Our recommendation to avoid false alarms is therefore the option "Personal Protection 2".
  • Default alarm: This is the default alarm that will be triggered for both personal protection options. The person’s location information will be added to the alarm message text. Note that if a location profile was configured with different alarms for different locations, another alarm might be triggered instead of this default setting depending on the person’s location.  
  • Default alarm if GPS Alarm: This alarm is launched if the participant transmits his GPS data within the profile and there is no assignment to fine localization components, such as Bluetooth Beacon, NFC Tags, and so on.
  • Connect Blukii (enter UUID): If you would like to use a Blukii BLE button to trigger this alarm, here the UUID of the button series has to be entered here. The following format must be used 626C756B-6969-2E63-6F6D-6576656E7473.  
  • GPS Alarm: This alarm is launched if the participant transmits his GPS data within the profile and there is no assignment to fine localization components, such as Bluetooth Beacon, NFC Tags, and so on.
  • Lock screen info label: The text that is entered here will be displayed to Android users on the lock screen of their end device to inform them that location monitoring is enabled.  
  • Warning message default alarm: If personal protection is switched on, a default alarm has to be set. Note that you can only select alarms if the checkbox for “launch as system alarm” in the alarm configuration is ticked. 

Launch Forms

Choose if you would like to make all launch forms of this organizational unit available to persons assigned to this profile automatically, or select specific launch forms.

Lone worker protection settings

Your access to this menu item depends on your selected product edition. Please refer to this article for further details: Profile Settings for Loneworking

Group assignment

The group management enables participants to register and deregister independently in groups. This function is not available if a minimum number of participants per group has been defined and this number is not reached when a participant logs off.

A participant can be a member in further alarm groups via the normal group management, the logon and logoff functions are only available for the groups defined in this menu item.

  • Devices editable by person: If this option is set to ON, the user can independently determine the communication channels through which he wants to be reached. When this option is set to OFF, the participant can only log in and out of groups. The channel types have then to be pre-selected for all persons:
    • All channel types: If this function is set to ON, the subscriber is alerted in parallel via all communication channels. If the option is deactivated, the communication channels for all selected groups are defined here.
  • Can see group members: If you have activated these functions, your user can view all members of a group.

Emergency documents

Emergency documents can be stored in this area for the app user. These documents are automatically synchronized as soon as the user opens his smartphone app. The documents are also available when the user is offline. Thus, the function offers the possibility to store emergency documents independently of the user's own infrastructure.

  • Category: The documents can be assigned to a category. This allows the user to filter all at-tachments/documents for a specific category.
  • Name: The name of the document/attachment can be saved in this field.
  • Attachment: The documents can be dragged and dropped into the field. Alternatively, an attachment can be selected using the «Browse» function. The maximum size of the attachment is 10MB.

Desktop Client

In this section the alarms for triggering via PC Client are defined.

General Settings

  • Pre-alarm: To avoid false alarms, a pre-alarm time can be defined, within this pre-alarm time the user has the possibility to reset the alarm locally on the client.
  • Pre-alarm message: In this field the message for resetting a pre-alarm can be freely defined.
  • Alarm success message: Here you can define a message that will be displayed if the alarm has been successfully transferred from the alarm client to the central system unit.
  • Alarm failure message: Here you can define a message that will be displayed if the alarm was not successfully transmitted from the alarm client to the central system unit.
  • Connection monitoring in seconds: In this field, you define the intervals at which the connection to the client should be monitored.
  • Log history days: In this field you can enter how long alarms should be stored on the local client.

Hotkey Combinations

  • Alarm: The alarm to be triggered is selected here.
  • Enabled: The hotkey combination can be activated and deactivated. Only active hot key com-binations can be selected.
  • Always on top icon: This field is used to select whether an alarm icon should always be displayed in the foreground on the PC screen. Only one scenario per profile can be in the foreground. This alarm can also be triggered when the screen is locked.
  • Pre-alarm: The pre-alarm can be switched on or off per hotkey combination.
  • Confirmation: If this switched to ON, the alarm trigger receives information as to whether the alarm was successfully set. The information for successful and unsuccessful sending of alarms is defined in the general settings of the PC client profile.
  • Hotkey combination (ALT, Ctrl, Shift, Key): In these fields, the hotkey combination for triggering is defined.

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