FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
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Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
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FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
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Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
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Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
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Working with incidents and alarms
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- All Categories
- FACT24 ENS+
- Reports & Statistics
- Alarm statistics
Alarm statistics
Updated by corinna.hammerstingl@f24.com
Here you can find some overarching numbers on your alarms.
You have the following two filter options:
- Organizational unit: Limiting the selection via the «Organizational unit» filter. Once the organizational unit and period are selected, users can utilize the Alarm Mode filter to sort alarms accordingly:
- All: This option combines both test and live alarms.
- Test: It presents alarms triggered in Exercise Mode.
- Live: This option displays only live alarms.
- Period: Dropdown menu with presets to select the desired time period. The selection always references the day on which the statistics are viewed:
- Last 24 hours
- Last 7 days
- Last 1 month
- Last 1 year
General statistics
This area shows the numerical distribution of the top 5 alarms and a detailed distribution of their status. The different distributions are separated by colour and a curve clearly shows the distribution of confirmation time.
Alarm statistics
For a detailed view into an individual alarm, it can be selected from a drop-down list and the "time window for acknowledgement" can be specified in seconds. The donut gives information about the distribution how often a specific alarm has expired in the above-mentioned time period and how often it has been acknowledged or not acknowledged within the considered time. The distribution curve also shows how the acknowledgement of this alarm is distributed over time.