FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Support
- All Categories
- FACT24 ENS+
- Setup
- Dictionary
Dictionary
With dictionaries you can efficiently compile a list of short codes used in alarm messaging, ensuring seamless conversion to the intended words for text-to-speech. For instance, if the code "BLN" appears in the message, it can be translated to "Barcelona" during a voice call, thanks to the implementation of Dictionaries.
Setting up a dictionary involves the following steps:
- Click on the 'Create new dictionary' button found on the list view of dictionaries.
- Fill in all the necessary details in the provided fields:
- Name: Enter the short code you wish to convert during voice messaging.
- Global: By toggling the Global switch to "On," the dictionary becomes available to / will be applicable to messages in all organizational units. So, please note that if a non-root user at a lower organizational level marks the dictionary as 'global,' it will still affect higher organizational levels.
- Organizational unit: Assign the dictionary to a specific organizational unit.
- Category: You can assign a category for the dictionary.
- Fill in the exact words in the respective boxes that should replace the short codes.
- For example, if we set Name= CLN, English*= Cologne, Deutsch*= Köln. The alarm message will be spoken as "Cologne/Köln" instead of "CLN," depending on the user's chosen language.
- Click "Save" to finalize and create your dictionary.
By following these steps, you can efficiently manage and customize the conversion of short codes to desired words, enhancing the clarity and comprehension of voice calls during alarm messaging.