FACT24 ENS+
Release Notes
Portal Version 3.18
Portal Version 3.17
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
untitled category
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.16
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
Support
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
- All Categories
- FACT24 ENS+
- Release Notes
- Portal Version 3.18
Portal Version 3.18
Updated by Anita Wilknitz
Release Notes Portal Version 3.18.0 (available from Jan 22nd 2025 on)
Improvements for all FACT24 Editions:
- Build your own dashboards
You can now build your own dashboards on the FACT24 ENS+ start page to access alarms, launch forms, surveys or information hotlines more quickly.
To do this, go to the start page and click on the “+” next to the dashboard to add a new workspace:
Here you can now add different launch tiles like triggerable alarms, launch forms, surveys or information hotlines:
Or add different custom elements to receive reports on alarms, chat rooms, incidents or phone conferences:
The arrangement of the workspaces and custom elements can be customized as well as the type of information to be displayed.
You can find more information about dashboards and the home screen here
Improvements from FACT24 ENS+ essential:
- Push notifcation for updates reagarding emergency plans
If the emergency plans in a person's profile are updated or new, they will now receive a push notification in the mobile app.
You can find more information about the Emergency Plans here
- Access rights to the Connectivity Hub (if booked)
In the 'user management', you can now select under 'Role assignment' whether the user should have read or write access to the Connectivity Hub.
You can find more information about the Connectivity Hub here
- Further options with Launch Forms (if booked)
In addition to 'Dropdown' and a 'Free Text', there are now 3 new options in the Launch Form questions: Multi select, Date and Number
With Multi select, you can also specify which separator should be used to separate the answers.
In addition, the maximum number of questions per launch form has been increased from 8 to 20.
You can find more information about the launch forms here
Improvements from FACT24 ENS+ advanced:
- API for time-based group management
You can now use timebased groups completely via API.