Portal Version 3.14

Anita Wilknitz Updated by Anita Wilknitz

Release Notes Portal Version 3.14.0 (available from Sep 3rd 2024 on)

Improvements for all FACT24 Editions:

  1. Restrict access rights to user management:

In order to avoid that a user can change the own role and org. unit, you can restrict access to read or write or neither for the roles: 

  • Principal
  • Setup
  • Org. Unit Admin
  • Org. Unit Admin without contacts

Read detailed description in the Managing ENS+ users article

  1. Deleting Organizational units:

Organizational units can now be deleted without having to remove dependent entities from the unit first.

Please note that only experienced users should perform this operation. 

To delete an org. unit an admin (Role: Principal) has to manually enter the org. units name to confirm the operation. 

A user can decide whether corresponding alarm reports shall be deleted or added to the parent organizational unit's logs. 

Read detailed description in the organizational structure article

  1. System will recognize and display if a machine answers the call

When Twilio is set as voice provider, the system will recognize if a machine answers the call.

From this release on, we will still continue the alarm procedure (play the message, register confirmation), BUT display in the detailed device log if a machine was detected.

Improvements from FACT24 ENS+ essential:

  1. Display Group-Based Confirmation Details

If you requested group-based confirmation, you will now see in the alarm monitor and alarm report which groups a person belonged to in the alarm, and for which group the confirmation was counted. 

How did we do?

Portal Version 3.13

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