API Quickstarts

Anita Wilknitz Updated by Anita Wilknitz

Configuring an API Interface

On the interface page of the Connectivity Hub, users can create new API recipients for one credit each.

An API recipient consists of three components:

  • your custom URL
  • a randomly generated text and
  • the domain fact24.com.

Upon entering the desired URL, you can click on the Update Random ID button to change the randomly generated text which acts as a suffix to your entry. This is done to prevent multiple customers having duplicate API endpoints and the risk of one customer triggering another customer’s alarms, as each API interface will be unique.

Upon creation of the API interface, a popup is displayed showing two components: URL and API key.

These elements are shown only once, and are important to note down for security reasons and are essential to connect an integration software to the Connectivity Hub.

Creating an API Quickstart

The next step after creating an API recipient is to create an E-mail quickstart using the Rule Maker.

  1. Select API from the Quickstart Type dropdown
  2. Select the corresponding API recipient you have just created
  3. Name your rule
  4. Select the ENS+ alarm you wish to trigger using this rule
  5. Select whether you want to attach a message template to this rule
  6. You can add multiple rulesets with the operators OR as well as AND for nested rule processing
  7. Select from the following elements to define your rule conditions: ServerURL, Status and Text.

Upon creation of a rule, you can test it out using the Dry Run functionality on the Ruleset page, and when everything works fine, you have successfully set up an API quickstart.

How to integrate external Tools via API Quickstarts

You can currently connect the following tools via API Quickstart:

  • ServiceNow
  • Salesforce
For more information on how to connect the tools, please contact our support team.

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