FACT24 ENS+
Release Notes
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Support
- All Categories
- FACT24 ENS+
- Release Notes
- Portal Version 3.6
Portal Version 3.6
Release Notes Portal Version 3.6.0
Improvements for all FACT24 Editions:
Enhanced performance and person management
- New SMS type „Other SMS“: You can now differentiate between “SMS” and “other SMS” devices (also via API). In addition, you can directly duplicate a mobile number as SMS device.
- The search functionalities for persons in the list view and assignment components were improved. You can now search for attributes such as language, country, building or multi-select qualifications
- Updates of qualifications are now possible via API (update only, qualifications must already exist in the system).
Exercise mode for alarms
- Every alarm triggered in this mode will have [TEST ALARM] written at the start of every message. These alarms can also be filtered out from rest of alarms using the filter option in reports and statistics. Note that this is currently available only in the web interface.
Enhanced alarm functionalities
- Alarms can be triggered via the international emergency number: Record a message and directly start the alarm by pressing 3
- The REST API was extended so that the UUID (unique user identification) of the triggered alarm can be received as a feedback
- The Alarm report now contains alarmed groups, and job log tasks irrespective of their status
User interface/ language
- Small layout adaptions were made
- Trigger phone numbers on home screen are now displayed based on the corresponding F24 region (i.e., UK number is displayed first for UK customers)
- Arabic is now available as language for our user interface
Hybrid functionality
- A new LDAP Connector is available for all FACT24 Mediagateway users, simplifying the import of persons with all entities. For more information, please contact your F24 contact person.
Improvements starting from FACT24 ENS+ essential:
Enhanced conferencing
- Select to record a conference as part of the alarm settings (only for dedicated conference alarms and not if triggered via international emergency number ).
- Add a conference to any alarm type
- Manage conferences by assigning and unassigning the person to a conference room.
Improvements starting from FACT24 ENS+ advanced:
Text-to-speech-dictionary
- With a preconfigured dictionary, short codes in alarm messages will be replaced by a full word when being converted from text to speech, and will be easier to understand.