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FACT24 ENS+
Release Notes
Portal Version 3.26
Portal Version 3.25
Portal Version 3.24
Portal Version 3.23
Portal Version 3.22
Portal Version 3.21
Portal Version 3.20
Portal Version 3.19
Portal Version 3.18
Portal Version 3.17
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Managing ENS+ users
Creating your organizational structure
Caller IDs
Address registry
Categories
Dictionary
File manager
Download Center
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Alarm Templates
Alarm Flow
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
FACT24 Mediagateway
Data management with FACT24 ENS+
Media Gateway setup for the ENS+ Cloud portal
Media Gateway Alarm Report
Guard Protection Report
Microsoft Teams Bot
Web login for persons
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
FACT24 ENS+ External API (REST) – Functionality Scope
FACT24 AI
Migration to ENS+
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.25.02.01
New functions through FACT24 CIM release V.25.02
New functions through FACT24 CIM release V.25.01
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
FACT24 CIM essential
FACT24 CIM advanced
Introduction
Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Chat (previously Case Manager)
Task Manager
Action Cards
Functions of Action Cards
Pre-defined Action Cards
Logs
Reports and Statistics
Templates
Risk Analysis
Mobile App (FACT24 ENS+ and CIM)
App Releases
App Version 3.24
App Version 3.22
App Version 3.21
App Version 3.20
App Version 3.17
App Version 3.16
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Download & Basics
FACT24 ENS+ App Section
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM App Section
Support
Reports and Statistics
Reports in CIM
Access the Situation reports through the Modules menu item. You can also click on Access latest reports under the header Incident details > in the Incident workspace. The Situation report module will…
Access reports
Click on Latest reports which you will find located under the header Incident details >. The Situation report module will pop out from the right hand side of the screen. Remember, you will only get a…
Incident Statistics in CIM
The Incident Statistics can be found on the Menu by clikcing the Start Page item. The Incident Statistics is a tool for extracting the number of Incidents that have occured in connection to your ente…
File archive
About File archive. The File archive is for storing, displaying and managing folders and files that can be used in FACT24 CIM. In the File archive you can organise files into folders. Folders and fil…
