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FACT24 ENS+
Release Notes
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
Microsoft Teams Bot
Web login for persons
FACT24 ENS+ External API (REST) – Functionality Scope
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
Support
Video Guides
App Releases
App Version 3.13
Note that the version 3.13. does not contain any changes to features but only bug fixes and accessibility improvements.
App Version 3.12
Note that version 3.11 was skipped, so 3.12 directly followed after version 3.10. . Account & Device data:. You can now find account and device information more easily under "Your account" in the app…
App Version 3.10
Location information: With this release only significant location information will be shared with the portal (until now the portal was basically spammed by location updates even if no change occured)…
App Version 3.9
User access to the mobile app: If you login to the mobile app as a user (not as a person, who is mainly receiving alarms), you will now see one more tile on your home screen – the portal access. If y…
App Version 3.8
HTML format of received alarm messages: Alarm messages received in the mobile app can now be displayed with their HTML formatting (which has been enriched lately with the portal release 3.8). This do…
App Version 3.7
Note that version 3.6. was skipped for mobile app, so 3.7 directly followed after version 3.5. Localization improvements: Threshold for GPS location update to be registered and sent to the web port…
App Version 3.5
Simplified alarm triggering through question-based launch forms on mobile app (have to be assigned via profile) . Alignment with portal filter-based groups available for selection as alarm audience .…
App Version 3.3
Easier access to PIN login, critical alerts enabled for iOS, UI and translation improvements. For our ENS+ app users: we added the option to use the PIN for the first-time login to the start screen,…
App Version 3.2
Simplified login process: ENS+ customers can now download the app and don't have to change the server manually. For former Serinus customers, it is still possible to login via their known way with on…
