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FACT24 ENS+
Release Notes
Portal Version 3.19
Portal Version 3.18
Portal Version 3.17
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Dictionary
Creating your organizational structure
Managing ENS+ users
File manager
Categories
Download Center
Caller IDs
Address registry
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
Media Gateway Settings in Cloud Portal
Microsoft Teams Bot
Web login for persons
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
FACT24 ENS+ External API (REST) – Functionality Scope
Migration to ENS+
Mobile Apps
FACT24 CIM App
FACT24 ENS+ App
App Releases
App Version 3.17
App Version 3.16
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
Support
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
Edition FACT24 CIM essential
Edition FACT24 CIM advanced
Introduction
About Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Logs
Reports and Statistics
Templates
Migration to ENS+
Knowledge enabling in your company
Knowledge enabling in your company. Internal documentation is adapted. Alarm recipients are informed about the platform switch Change of e-mail sender ID. Change of caller IDs. Change of the App.. Al…
Create your first alarm in 5 steps
Create your first alarm in 5 steps. Precondition : You have successfully logged in to the ENS+ web interface and - already have a record of personal data in your system - have already configured at l…
Sample configuration for training purposes
Sample configuration for training purposes. Alarm: Marie Antoinette / Kitchen. Basics & Launch. Name: Marie Antoinette / Kitchen. Category: Test – Alarm. Period of validity: 10 Launch Media: Telephon…
Checklist alarm recipients
Checklist alarm recipients. Preparation. ☐ Internal documentation / processes have been adapted ☐ Internal planning for the roll-out was carried out Training alarm recipients. ☐ Alarm recipients have…
First steps for alarm recipients
First steps for alarm recipients. Intro Your alarm recipients... - have been added as a person to ENS+ - have been added by you to a suitable group - have received their individual PIN to log in to t…
Checklist alarm configuration
Checklist alarm configuration. Basics & Launch. ☐ Create a new alarm ☐ Set an alarm priority (also with regard to the purpose of triggering the alarm via the APP) ☐ Select a category ☐ Test various l…
