FACT24 ENS+ App Section

Basics and Login

First Time Login. There are three options: Via Account Email Address - Recommended: For persons with access to an email address, set an account email address (needs to be unique in the system). After…

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General Settings

General Settings. The FACT24 ENS+ Mobile app can be installed on multiple devices for the same person. To provide our users the flexibility to configure different settings on different devices, all g…

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Account

Access account information either via General Settings or directly from the top right person icon. The user can log out, change the server, or delete the account. The person can – depending on the ri…

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Location Services

GPS Tracking The app accesses GPS data and updates it regularly in the background. A FACT24 icon is displayed in the notification bar to keep the app active. Beacon Monitoring The app scans for beaco…

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Group Management

If this is permitted, the user can use group management to configure the "channel" through which he wants to be reached in the respective groups or to log out.

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Triggering Alarms

Present the person designated for the configured app profile. This person possesses the authorization to activate the alarms assigned to them. View an alarm that the person is about to trigger. In th…

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Editing Alarms

Depending on the configuration alarm messages are displayed differently. Alarms can contain attachments in addition to the alarm messages. All information can be viewed in the alarm message. As can b…

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Active Alarms

During an active alarm, the icon is badged in the lower taskbar. This badge shows the number of active alarms. As soon as an alarm has been processed, it disappears from the list of "Active Alarms" a…

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Chat in the ENS+ Application

Chat in FACT 24 ENS+ Application. Once you open the App,you are directed to the Active alarms page.This page has all the alarms that are triggered recently. Chat in the application can be viewed in 2…

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History

The history shows the past and active alarms in a list. Please note that any alarm history is only stored for as long as the person stays logged in on the particular device. If the person logs out or…

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Reports

Here you can specify how long the alarm history is kept. Manual deletion is also possible.

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Emergency Plans

Emergency plans can be stored via the app profile. These serve as instructions for the users and can be provided categorized. Depending on the file type (TXT, DOC, etc.), the respective display progr…

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Lone Worker Protection

The lone worker protection settings are fully available for Android users only. For iOS, only the dead man function is available. Please also note that the accuracy of our GPS tracking depends on you…

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Special Smartphones

Ascom Myco 4. The FACT24 ENS+ app automatically detects if it is running on a Myco 4 device and enables the assignment of function keys. Additional configurations in the Ascom-specific device setting…

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