Tasks and Action Cards

Chat (previously Case Manager)

About. The chat connects users and participants in dedicated chat-rooms, where information can be shared between both internal users and contacts and the possibility to interact with external users.…

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Task Manager

Task manager. From the Incident Workspace menu, click Task manager , located under the Action Cards header in the window down to the left, to enter the module. The Task manager will be shown in a pop…

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Action Cards

Action cards. The Action cards module can be accessed in the Incident Workspace by clicking on Action cards>. In the Incident Workspace window, down to the left, there is a quick view of the phase ta…

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Functions of Action Cards

Functions. Point to this button to display a menu that can contain the following functions: Open Click to open the Detail view. Edit Click to edit the action card. This command is only available if y…

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Pre-defined Action Cards

Pre-defined Action Cards. The user interface of the action card library is the Library window. The Library window consists of a Title- and Function bar, Search-/filter bar, and displays the list of a…

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Contact