Setup

Dictionary

With dictionaries you can efficiently compile a list of short codes used in alarm messaging, ensuring seamless conversion to the intended words for text-to-speech. For instance, if the code "BLN" app…

Updated

Creating your organizational structure

This setting is dependent on your product edition and may therefore not be available. Organizational units represent the client concept. Users may only see alarms, persons, groups, etc. within the or…

corinna.hammerstingl@f24.com
Updated by corinna.hammerstingl@f24.com

Managing ENS+ users

Access to the cloud platform can be set up via the user administration. Navigate to "Setup" and "Users" and create a new user.. Note: Due to releases, there may have been changes in the tool that are…

corinna.hammerstingl@f24.com
Updated by corinna.hammerstingl@f24.com

File manager

The file manager provides you with the possibility to store and manage all files in a well-structured way. You can access and use these files to attach to an alarm message or to use during the manage…

corinna.hammerstingl@f24.com
Updated by corinna.hammerstingl@f24.com

Categories

The following general information on the Category Concept should be noted: → Several alarms can be assigned to one category. → An alarm is always assigned to one or no category. Categories are needed…

corinna.hammerstingl@f24.com
Updated by corinna.hammerstingl@f24.com

Download Center

Download Center. The download center contains any files to download that were generated from the person, group, calendar, and alarm report list view. In addition, exports of enterprise usage can be f…

AleksandraPencheva
Updated by AleksandraPencheva

Caller IDs

Caller IDs. The caller ID is the number displayed on the recipient's phone when a call is received. ENS+ provides the option to verify your custom phone numbers for this purpose. If you do not verify…

AleksandraPencheva
Updated by AleksandraPencheva

Address registry

The address registry offers you to manage all company addresses in one place. You can then assign these addresses to persons in addition to their individual address in the person configuration. Eithe…

Anita Wilknitz
Updated by Anita Wilknitz

Your Account

Your Account. This section provides an overview of how your account is currently being used. On the “overview tab”, you find an overview of your key configurations, while on the “enterprise usage” ta…

AleksandraPencheva
Updated by AleksandraPencheva

Two-factor authentication (2FA)

To further increase the security of your accounts and personal data, we recommend using two-factor authentication (2FA). With 2FA, we add an additional layer of protection that goes beyond the tradit…

Anita Wilknitz
Updated by Anita Wilknitz

Contact