Getting started
FACT24 CIM starter - crucial steps
FACT24 CIM enables you to proactively manage crisis situations across all organisational levels and including stakeholder management. The solution is designed to start in the early phases of potentia…
Edition FACT24 CIM essential
The edition FACT24 CIM essential builds on the FACT24 CIM starter edition and contains the following additional functions: Mobilisation of Crisis Staff through automatic Incident creation via API Tha…
Edition FACT24 CIM advanced
Our new FACT24 CIM advanced edition completes our FACT24 CIM product range and enables holistic, proactive Crisis Management across all levels in a single platform. The FACT24 CIM advanced edition ha…
Introduction
Introduction. FACT24 CIM Essential is a fully equipped system to prepare for emergencies, handle the initial phase and mobilizing for an incident - and at last handling the incident in real time. CIM…
About Start Page
About Start Page. The Start Page gives you an overview over all incidents available to the current user. Here you can also access the Incident Statistics. By default you get an overview of all active…
Admin workspace
Admin workspace. In the Admin Workspace you will find the Incident Overview administration where you as an Administrator can define different attributes for the users of CIM Essential. Incident type.…
The FACT24 CIM Roles
The FACT24 CIM Roles FACT24 CIM roles assigned to the user is found in FACT24 ENS+ at "Setup" > "Users" > "Role Assignment" > "CIM roles". FACT24 CIM will not be accessible to an ENS+ user before a C…
Navigation
Navigation. The CIM Essential interface consists of three main elements: The System Menu bar:. The bar at the top of the screen, where you can see which Incident you are working on right now, which p…
Search
Search. You can conduct simple or advanced search to filter the log items displayed in the List view according to certain criteria. You can search for log items irrespective of what incident it be co…
Levels
Levels. Access control with Levels. In CIM Essential you can customize the access to information, based on the level of the current user and the level set on content items. Administrators can edit th…
Contacts
Contacts. The user interface of the Contacts module consists of a tree structure to the left, and information and functions pertaining to the element currently selected in the tree structure, display…
Locations
Locations. About Locations Define different locations in Admin under Locations. The object administration can be viewed in the left column as a tree structure. In example, locations can be defined as…
