- All Categories
- FACT24 ENS+ Operating Cockpit
FACT24 ENS+
Release Notes
Portal Version 3.26
Portal Version 3.25
Portal Version 3.24
Portal Version 3.23
Portal Version 3.22
Portal Version 3.21
Portal Version 3.20
Portal Version 3.19
Portal Version 3.18
Portal Version 3.17
Portal Version 3.16
Portal Version 3.15
Portal Version 3.14
Portal Version 3.13
Portal Version 3.12
Portal Version 3.11
Portal Version 3.10
Portal Version 3.9
Portal Version 3.8
Portal Version 3.7
Portal Version 3.6
Portal Version 3.5
Portal Version 3.4
Portal Version 3.3
Portal Version 3.0
Portal Version 3.2
Getting started
Setup
Managing ENS+ users
Creating your organizational structure
Caller IDs
Address registry
Categories
Dictionary
File manager
Download Center
Your Account
Two-factor authentication (2FA)
Configuration
Persons & Groups
Alarm configuration
Alarms
Launch Forms - Configuration
Message templates
Calendar
Location profiles
Geolocation profiles
Whitelists
Jobs
Events
Survey
Alarm Templates
Alarm Flow
Quickstarts
Operating Cockpit
Alarm Cockpit
Activate and stop alarm
Launch Forms - Trigger
Ad hoc alarm
Alarm monitor
Chat
Phone Conference
Video Conference
Surveys
Reports & Statistics
Loneworking
FACT24 Mediagateway
Data management with FACT24 ENS+
Media Gateway setup for the ENS+ Cloud portal
Media Gateway Alarm Report
Guard Protection Report
Microsoft Teams Bot
Web login for persons
Add-on modules
FACT24 ENS+ Incident Management
Telekom Settings Cloud of Things Narrow Band Interface
FACT24 ENS+ External API (REST) – Functionality Scope
FACT24 AI
Migration to ENS+
FACT24 CIM
Release Notes
New functions through FACT24 CIM release V.25.02.01
New functions through FACT24 CIM release V.25.02
New functions through FACT24 CIM release V.25.01
New functions through FACT24 CIM release V.24.03
New functions through FACT24 CIM release V.24.02
New functions through FACT24 CIM release V.24.01
New functions through FACT24 CIM release V.23.02
New functions through FACT24 CIM release V.23.01
Getting started
FACT24 CIM starter - crucial steps
FACT24 CIM essential
FACT24 CIM advanced
Introduction
Start Page
Admin workspace
The FACT24 CIM Roles
Navigation
Search
Levels
Contacts
Locations
Working with incidents and alarms
Tasks and Action Cards
Chat (previously Case Manager)
Task Manager
Action Cards
Functions of Action Cards
Pre-defined Action Cards
Logs
Reports and Statistics
Templates
Risk Analysis
Mobile App (FACT24 ENS+ and CIM)
App Releases
App Version 3.24
App Version 3.22
App Version 3.21
App Version 3.20
App Version 3.17
App Version 3.16
App Version 3.15
App Version 3.13
App Version 3.12
App Version 3.10
App Version 3.9
App Version 3.8
App Version 3.7
App Version 3.5
App Version 3.3
App Version 3.2
Download & Basics
FACT24 ENS+ App Section
Basics and Login
General Settings
Account
Location Services
Group Management
Triggering Alarms
Editing Alarms
Active Alarms
Chat in the ENS+ Application
History
Reports
Emergency Plans
Lone Worker Protection
Special Smartphones
FACT24 CIM App Section
Support
Operating Cockpit
Activate Information Hotline
Activation of Information Hotline. With the FACT24 ENS+ info hotline you can quickly and easily activate national and international Info-Hotlines, which even handle many parallel calls. Information a…
News feed
The News Feed function allows you to send messages to web users on their home screen. These can be administrators, operators, or persons with self-management authorization. The news feed information…
Visualizer
Please note that access to this functionality might depend on your product edition. The Visualizer is accessible via menu item "Operating cockpit" and serves as custom interface that you can design b…
Ticket management
Overview. The Ticket Management feature is a lightweight task management system designed to create, assign, and track so-called tickets. A ticket represents a task that needs to be completed by a per…
